This Policy describes: (1) the types of Personal Information we may collect; (2) the purposes for which we collect Personal Information; (3) the parties with whom we may share this information; (4) your rights and choices; (5) how to contact us with your questions or concerns; (6) and the measures we take to protect Personal Information.
This Policy applies to the Processing of Personal Information by CloudTrakr LLC in the context of its publicly available websites, including www.cloudtrakr.com (collectively, our “Website”) and in connection with its customer, partner, and vendor relationships (“Business Data”). CloudTrakr is the data controller for the processing of Personal Information on our Website and for the processing of Business Data. In addition, CloudTrakr obtains, processes and hosts Personal Information via its commercial hosted software applications (collectively, the “Software Services”) provided to its customers who subscribe to those Software Services (“Customers”). When providing the Software Services, CloudTrakr is a data processor and only processes Personal Information on behalf and instructions of our Customers, which are data controllers. The agreement between CloudTrakr and our Customers defines the roles and responsibilities of the parties for the processing of Personal Information in the context of the Software Services. For the purpose of this Policy, “Personal Information” means “any information relating to an identified or identifiable natural person.” This Policy does not apply to information collected by the Technology Business Management Council, LLC, or by us from our employees, which are governed by other policies. By accessing and continuing to use the Website or the Software Services you consent to the terms and conditions of our Policy. If you do not agree with any part of this Policy, please do not access or continue to use any of our services or otherwise submit your Personal Information.
2. Personal Information We May Collect or Receive
Depending on the context in which you interact with us, we may collect or receive the following types of information, including Personal Information, from and about you:When you submit requests or post materials or inquiries on our Website (including when registering for content such whitepapers and requesting additional information, services, or support from us), we may collect your name, title, company name, address, phone number, and e-mail address, and certain company information.When you correspond with us via email, we may collect the Personal Information included in your e-mail.We may obtain Personal Information from third party business partners such as the contact details of prospects and sale leads from our resellers.Any Personal Information you submit in a bulletin board or chat room on our Website.Any Personal Information you submit there will be posted online and can be read, collected, or used by other website visitors of these forums. We are not responsible for third party use of the Personal information you choose to submit in these forums. We also reserve the right, at our sole discretion, to remove any content you may post on our Website.Like many websites, we use “cookies” to collect visitor information. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. If you have provided your name or other contact information to us via a web form, we are able to link that information back to the cookie. Using cookies makes it possible for us to recognize your browser when you visit and to tell us whether customers and visitors have visited the Website previously. This information may also be used to provide you with information that we believe to be relevant to you based on your actions on our Website. We may collect Personal Information from our existing and prospective Customers, vendors, and partners: When Customers register to use the Software Services (and related services, such as training and customer support), we require them to provide us with contact information (such as name, company name, phone number, and e-mail address). They may voluntary decide to communicate additional Personal Information (such as title, department name, fax number, and additional company information, such as mailing address, annual revenues, number of employees, or industry). We will use the email address provided during the registration process to generate a username and temporary password for Customers. Customers will be invited to log-in to change their password. We collect information about Customers’ use of the Software Services including in a log file (e.g. when a user logs, its use of the system).With Customers’ consent, we may post Customers’ testimonials, which may include Personal Information such as their name, on the Website about their use of the Software Services. Customers contact details to send them information about our products or services. Personal Information of Vendors’ and Partners’ Employees as provided by Vendors or Partner for purposes of the vendor’s services or in furtherance of the relevant partner relationship.
3. How We May Use Personal Information
We may use the information that we collect about you or that you provide to us, including any Personal Information, in the following ways: We use data we collect to provide the Website and Software Services that we offer. This includes operating, maintain, and providing you with all the content and features of the Website and Software Services. To inform you about CloudTrakr and our products, services and partners, including to send you marketing promotions. To diagnose and resolve issues with and otherwise improve our Website or Software Services. To protect the security of our services, employees and users, detect and prevent fraud, and to resolve disputes. To send administrative information to you, for example, information regarding the services and changes to our terms, conditions, and policies of our Website and Software Services. To carry out our obligations and enforce our rights arising from any agreements between you and us. To understand usage patterns on the Website and Software Services. To set up the Software Services for individuals and their organizations. In connection with prospective service engagements, partnerships or vendor relationships.
4. How We May Share Personal Information
We do not share your Personal Information with third parties or unaffiliated companies for their marketing purposes unless you opt in to that sharing.
5. Your Rights and Choices
6. Your California Privacy Rights
7. Data Security
We take reasonable steps given the context of the engagement in which data is provided to protect your Personal Information from loss, misuse, interference, unauthorized access, disclosure, alteration, and destruction. However, the security of information transmitted through the Internet can never be guaranteed and is not entirely within our control. Where you receive a password for access to certain parts of our Website or the Software Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
8. Cross-Border Data Transfers
9. Links to Other Websites
Our website may contain links to websites of third parties who: (1) are not affiliated with us; (2) are outside our control; or (3) are not covered by this Policy (“Third-Party Websites”). Links provided to Third-Party Websites on our Website are provided only as a convenience to you. The inclusion of any link does not imply its reliability or an endorsement by us of the content or security. We are not responsible for the privacy practices of Third-Party Websites, which may collect and use information from you in a manner different than how we do so. Accordingly, the use of such Third-Party Websites is entirely at your own risk. For relevant information, you should review the privacy statements or policies of any Third-Party Websites before using them. Other parties may collect information about your online activities over time and across different websites when you use our Site or Services.
10. Changes to Our Policy
We reserve the right to modify this Policy at any time, so please review it frequently to see when the Policy was last revised. Any changes to this Policy will become effective when we post the revised Policy on our Website or via the Software Services. Your continued use of the Website or Software Services is deemed to be acceptance of such changes, to the extent permitted under applicable law.
This Site is not designed to collect Personal Information from children who are under 13 years of age. We do not intend to or knowingly collect such information.
12. Do Not Track Disclosures
13. Cookies and Web Beacons
Web beacons (also known as internet tags, pixel tags, and clear GIFs) are clear electronic images that can recognize certain types of information on your computer, such as the type of browser used to view a website page, when you viewed a particular site linked to the Web beacon, and a description of a site tied to the Web beacon. Certain pages on our Website may contain such Web beacons, which CloudTrakr uses to operate and improve the Website.
How to Control Cookies?
By using this Website, you agree that we can place cookies on your computer or device as explained above. However, you can stop cookies being downloaded to your computer by selecting the appropriate settings on your browser. Most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies as this itself requires an opt-out cookie to have been set. For more information on how to modify your browser settings to block or filter cookies, see https://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/ Please bear in mind that removing or blocking cookies can affect your user experience and without cookies, you may not be able to take full advantage of our Website features. We may modify or amend this Cookie information from time to time at our discretion. When we make changes to this notice, we will amend the revision date at the top of this page, and such modified or amended information shall be effective as to you and your information as of that revision date. We encourage you to periodically review this Cookie section to be informed about how we are using cookies.
14. How to Contact Us
If you have questions about this Policy, the Website or the Software Services, would like to opt out from certain service, or to exercise your rights, contact us at: Via email at firstname.lastname@example.org ; or Via Telephone on the contact number(s) set out on our website Contact Us page